Land-rover Auto Glass Repaired or Replaced In Your Driveway!

Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.

Very prompt and efficient service. I would suggest emailing a receipt since I have no record or invoice for the service

The installer's car was leaking oil and he parked in my driveway so my drive way is ruined with engine oil. I should get a discount for that. I cant't review on the job now because i have to wait 24 hours before I can drive the car. Y'all need to tell installer's not to park in customer's driveway. My order number is 780357

Installer called prior to service, as agreed. Installer performed repairs promptly after arrival. Only small issue was that the installer asked me to sign a completion slip prior to my validation of the work. After validation, everything seemed to be in order, and the work appeared to be done correctly. Overall, I had a pleasant experience, and I would recommend to a friend.