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Subaru Forester Windshield Replacement
1 5 1
3 years ago
Service was delayed 2 days and then when they did show up they had the wrong part. On the phone I clearly told them it was the rear glass that was broken and then the wrong part was ordered. Looking back at the confirmation email it doesn't say rear, but that was made over a phone call. Overall a frustrating experience.
Paul R• Worcester, MA • 2004 Subaru Forester
Mercedes Benz 420SEL Windshield Replacement
5 5 1
3 years ago
There was no contact today regarding my windshield installation. This was the only day this week where there was no rain. Do I need to take my car to a site to get the install done? There has been ample opportunity to get it done, even with the rain days. Last Thursday would have been a good day, but you scheduled it for Friday and of course it rained.
Dennis O• Alexandria, VA • 1988 Mercedes Benz 420SEL
Volkswagen Jetta Windshield Replacement
4 5 1
1 year ago
Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.
John M G• Tacoma, WA • 2003 Volkswagen Jetta
Recent Jeep Wrangler Jl Glass Quotes Find Real Prices from Real Customers
|Date||Year||Model||Glass Part||Zip Code||Price|
|06/18/2018||2018||Wrangler JL||4 Door Utility Windshield||97113||$476.84|
AUTO GLASS REPAIR » Jeep » Wrangler Jl
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