Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Irondale, Alabama Available

The service was good they was right on time and it got the job done I'm very very satisfied I would try to get you more more business because you was cheapest around everybody else wanted too much money thank you very much God bless y'all company

The installer did a good job. He clearly knew what he was doing as I watched him the whole time. He was almost done when he had a small problem and uttered some unwelcome obscenity. I still gave him a good tip but only a 4 overall rather than a 5.

Installation was good- rate it 5, but scheduling delays, preparation and not having the trim kit was a big negative- rate that a 1, so 3 overall is the best I could rate this transaction!

Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.