Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Frannie, Wyoming Available

When I spoke to Mike on the phone he was great. He is the main reason I chose to go with your company, despite getting lower quotes. Unfortunately, things started to not go so well after that. I scheduled my appointment for Thursday with him. However, they showed up today to do the work without the numerous notifications I was told I would receive. I only received an email this morning stating they were coming and a phone call upon arrival. Fortunately, they were able to wait for me to become available. I was impressed with the customer service I received from ''Julio'' (I think). The workmanship looks good and he even took the time to put my oil check sticker and decorative mirror item back in place. The last negative feedback I have is that he was supposed to notify me when he was finished working on the windshield so that I would be able to lock my car. He did not do so. Leaving my car unlocked is a high risk in the neighborhood where I work. Fortunately, nothing was taken, but I still would have appreciated the chance to lock it. Thank your for your quick service. I will keep you in mind in the future if you keep Mike around!

Your staff was very friendly and professional.

Everything went smoothly for my windshield replacement and the finished product looks great. A little feedback to indicate why I did not give 5 starts. 1) The confirmation email that was sent to me this morning did not have a name, phone number, or estimated time for the technician (as I was told it would when I booked the appointment on the phone). 2) The technician did not have any receipt/invoice, paperwork, or information regarding the transaction (even though I was told on the phone that he would), and told me to email in for the invoice receipt. He did not even know the phone number for me to call to get the warranty information (I was told when booking the appointment that he would go over that with me). Other than these things, the technician was kind, quick, and efficient (done within half an hour). I hope to get the invoice and warranty information via email still, but that is all that I need. Thanks for everything.

The installer said the glass will be installed tomorrow, not today. Why nobody notified me? I had to change my schedule.