Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In White Sulphur Springs, West Virginia Available

When I spoke to Mike on the phone he was great. He is the main reason I chose to go with your company, despite getting lower quotes. Unfortunately, things started to not go so well after that. I scheduled my appointment for Thursday with him. However, they showed up today to do the work without the numerous notifications I was told I would receive. I only received an email this morning stating they were coming and a phone call upon arrival. Fortunately, they were able to wait for me to become available. I was impressed with the customer service I received from ''Julio'' (I think). The workmanship looks good and he even took the time to put my oil check sticker and decorative mirror item back in place. The last negative feedback I have is that he was supposed to notify me when he was finished working on the windshield so that I would be able to lock my car. He did not do so. Leaving my car unlocked is a high risk in the neighborhood where I work. Fortunately, nothing was taken, but I still would have appreciated the chance to lock it. Thank your for your quick service. I will keep you in mind in the future if you keep Mike around!

Everything was great except your company sent me a text saying the tech would arrive between 8-9 am and he was here at 640 am!

The first windshield order was incorrect, F250 windshield instead of f150. The next day Auto Glass now did not have my order information correct, and it took over an hour and four phone calls to finally get it sorted out. Once it was sorted out the installment went fine.

The back trunk was not vacuumed out thoroughly. Lots of very tiny fragments were left behind, and in the two ''holes'' ie anchor points in the floor of trunk there are lots of 1'' fragments that were left behind. The glass was not swept up from the driveway, and unfortunately that apparently is not part of your protocol, but in my opinion poor customer service. Also, the blue painter's tape was left on the car which should have been removed. The window was installed properly and looks nice.