Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Wellington, Utah Available

Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.

The experience with contacting and scheduling the windshield replacement was very easy. Unfortunately, I noticed on the way home from having the windshield installed the windshield did not have the sunshield (blue coloring) along the top as I had discussed with your representative on the phone. I had this on my previous windshield yet the installer didn't pick up on this difference either.

Mike who they sent was FANTASTIC ,great job, and 2 days faster then expected, 5 STARS all the way around!

prompt response