Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Kaysville, Utah Available

When I spoke to Mike on the phone he was great. He is the main reason I chose to go with your company, despite getting lower quotes. Unfortunately, things started to not go so well after that. I scheduled my appointment for Thursday with him. However, they showed up today to do the work without the numerous notifications I was told I would receive. I only received an email this morning stating they were coming and a phone call upon arrival. Fortunately, they were able to wait for me to become available. I was impressed with the customer service I received from ''Julio'' (I think). The workmanship looks good and he even took the time to put my oil check sticker and decorative mirror item back in place. The last negative feedback I have is that he was supposed to notify me when he was finished working on the windshield so that I would be able to lock my car. He did not do so. Leaving my car unlocked is a high risk in the neighborhood where I work. Fortunately, nothing was taken, but I still would have appreciated the chance to lock it. Thank your for your quick service. I will keep you in mind in the future if you keep Mike around!

They did a great job on the windshield, It was done quickly and great quality. My only complaint would be that I was told it would be done between 8am and 4pm, and that someone would call and give a narrowed down time so I would know what to expect. By 3:30 I had not seen nor heard from anyone, and I had to call them to find out what was going on. They were very apologetic and said he would be at my place by 5pm. I had some errands I really needed to do so they agreed that if I wasn't back in time they would wait for me. I got back by 4:45 and they arrived at 5 and the windshield got done. I would have appreciated a heads up on the time frame a little earlier, but I was happy that they were willing to work with me.

The installer called about a half hour ahead of his expected arrival time, and was on time, efficient and personable. I would be happy to have him back, should the need arise. R Johnson Issaquah, WA.

Pros: competitive price, quick call back to schedule appointment, installation took less than an hour, windshield looks good as new. Cons: Their window of time for appointments is too open. I was told they would be here anywhere between 10:00 am and 6:00 pm. I had to wait around the house all day... very inconvenient. Also, I was not impressed with their customer service when I needed to reschedule my appointment.