Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Oak Hills Place, Louisiana Available

Refused to come onto base to fix windshield after saying it was ok. Customer service was horrible and the opperated actually argued with me. Technition had a hard time finding the right gate, but from what I see did a good job. He even waited at the gate for me to go get the truck.

Daniel was really great. Very easy going friendly and flexible. He wasn't told to come after 2 and he didn't know that I was paying cash. I wish my conversation with the person who made the reservation had been conveyed to him. Otherwise excellent service.

Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.

John was very professional and personable.