Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Larose, Louisiana Available

I was told that someone would call between 9 and 4 on Tuesday 12/3/19 and show up a half hour later to replace my windshield. No one called, no one showed up. I called 844-720-2020 at 4:14pm and spoke to a Hispanic female. She stated I was scheduled for Wednesday 12/3/19 between 10am and 12pm. I told her 12/3/19 is today which is a Tuesday. She indicated someone screwed up the schedule. She then wanted to know if I had a garage someone could work in if it is raining. I told her I do not. She then went on to say that she would have someone call me at some point tomorrow, 12/4/19, to reschedule if it is raining. Not acceptable. I took the day off of work to be at home and waited on 777 Autoglass all day (and it wasn't raining) to come fix my windshield. I want you to take the $278.80 hold off of my bank account immediately so that I can try to find a reputable and trustworthy company to come and replace my windshield. I'm beyond angry and won't use your services again.

The back trunk was not vacuumed out thoroughly. Lots of very tiny fragments were left behind, and in the two ''holes'' ie anchor points in the floor of trunk there are lots of 1'' fragments that were left behind. The glass was not swept up from the driveway, and unfortunately that apparently is not part of your protocol, but in my opinion poor customer service. Also, the blue painter's tape was left on the car which should have been removed. The window was installed properly and looks nice.

Glass installer was quick and efficient. No complaints. If I had any complaints, it would be with the lack of email communication. Received my conformation email at midnight on the day of service with no contact info. When trying to call the main office, I could not reach anyone. It’s fine as long as the windshield holds up like it should. Overall, I am satisfied.

Tino did great job. Personable and professional. Bill Hiatt