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Everything went smoothly for my windshield replacement and the finished product looks great. A little feedback to indicate why I did not give 5 starts. 1) The confirmation email that was sent to me this morning did not have a name, phone number, or estimated time for the technician (as I was told it would when I booked the appointment on the phone). 2) The technician did not have any receipt/invoice, paperwork, or information regarding the transaction (even though I was told on the phone that he would), and told me to email in for the invoice receipt. He did not even know the phone number for me to call to get the warranty information (I was told when booking the appointment that he would go over that with me). Other than these things, the technician was kind, quick, and efficient (done within half an hour). I hope to get the invoice and warranty information via email still, but that is all that I need. Thanks for everything.

prompt response

They called 30 minutes before arrival. Windshield replacement done in about 50 minutes. Very professional. They even put my parking permit back without tearing it apart and also glued back my dash cam and Good to Go transponder. Highly recommended!

I was told that the guys were suppose to come early, came at 4pm. When they were pulling into my drive I could hear the driver cursing someone off from another vehicle. When they knocked on my door they didn’t say hi or anything, just I need the keys to move the car to the street. They were cursing loudly and didn’t have any manners, they were rough with my car. Bout 15 minutes before they were done, a truck stopped in the middle of the road to talk, traffic was backed up and they talked for about 10 minutes, didn’t seem to care. I wasn’t happy with the service but gave them, a 5 dollar tip and a 5 star review, because customer service called me 3 minutes after I made a review about not being contacted for a week. A week later, I found a elbow dent on my hood and emailed guru they said I needed pictures prior the replacement I provided them with the picture and they said I was basically screwed.... Spend a little more money and go to satellite, because I’m pretty these people were felons... and they don’t care about your vehicle