Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Basalt, Idaho Available

I got a voicemail from the office to set an appointment, I called back they gave me two choices, the first one is 8:00AM to 11:00AM, The second is 1:00PM to 4:00PM, I choose the AM, waited until 10:30 AM no one show up, I called in and he told me the appointment is 8:00AM to 4:00PM, its some kind of missed communication between the net work, when the service van show up, he took out the old windshield but he could not install the new windshield because the windshield had factory defect,the new windshield was in stall in following day, after all the new windshield is looking good.

When we scheduled our appointment we said we wouldn’t be around from 12-2. Just got a call saying the guy is coming at 12...we were assured that our schedule would not be a problem...

The two men who came to replace my windshield were very prompt and professional. I could not have been more pleased with their work.

I was told that someone would call between 9 and 4 on Tuesday 12/3/19 and show up a half hour later to replace my windshield. No one called, no one showed up. I called 844-720-2020 at 4:14pm and spoke to a Hispanic female. She stated I was scheduled for Wednesday 12/3/19 between 10am and 12pm. I told her 12/3/19 is today which is a Tuesday. She indicated someone screwed up the schedule. She then wanted to know if I had a garage someone could work in if it is raining. I told her I do not. She then went on to say that she would have someone call me at some point tomorrow, 12/4/19, to reschedule if it is raining. Not acceptable. I took the day off of work to be at home and waited on 777 Autoglass all day (and it wasn't raining) to come fix my windshield. I want you to take the $278.80 hold off of my bank account immediately so that I can try to find a reputable and trustworthy company to come and replace my windshield. I'm beyond angry and won't use your services again.