Auto Glass Repaired or Replaced In Your Driveway!
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Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.

Went smoothly, thanks

Leon, the owner of global glass, is very professional. His team has done a very good job. Will recommend his service when needed.

I was told that someone would call between 9 and 4 on Tuesday 12/3/19 and show up a half hour later to replace my windshield. No one called, no one showed up. I called 844-720-2020 at 4:14pm and spoke to a Hispanic female. She stated I was scheduled for Wednesday 12/3/19 between 10am and 12pm. I told her 12/3/19 is today which is a Tuesday. She indicated someone screwed up the schedule. She then wanted to know if I had a garage someone could work in if it is raining. I told her I do not. She then went on to say that she would have someone call me at some point tomorrow, 12/4/19, to reschedule if it is raining. Not acceptable. I took the day off of work to be at home and waited on 777 Autoglass all day (and it wasn't raining) to come fix my windshield. I want you to take the $278.80 hold off of my bank account immediately so that I can try to find a reputable and trustworthy company to come and replace my windshield. I'm beyond angry and won't use your services again.