Auto Glass Repaired or Replaced In Your Driveway!
Local Installers In Yuma, Colorado Available

They did an great job!

Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.

They did a great job on the windshield, It was done quickly and great quality. My only complaint would be that I was told it would be done between 8am and 4pm, and that someone would call and give a narrowed down time so I would know what to expect. By 3:30 I had not seen nor heard from anyone, and I had to call them to find out what was going on. They were very apologetic and said he would be at my place by 5pm. I had some errands I really needed to do so they agreed that if I wasn't back in time they would wait for me. I got back by 4:45 and they arrived at 5 and the windshield got done. I would have appreciated a heads up on the time frame a little earlier, but I was happy that they were willing to work with me.

Nick did an incredible job. When he would guess at a time he was always within a few minutes of that time. Very professional and nice.