Volkswagen Auto Glass Repaired or Replaced In Your Driveway!

The phone operator was kind and called me back as promised fast and easy. The service guy was great really kind person, worked diligently even though it was 95 degrees outside, would recommend him. Only issue is I didn’t receive my receipt, so I will wait a day or so before I contact your company for my record.

Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.

Professional, quick service. Very pleased! Thank you!

Arrow Auto Glass is the best!!! Right on time, very professional, nice and helpful. He did a GREAT job!