Nissan Auto Glass Repaired or Replaced In Your Driveway!

The back trunk was not vacuumed out thoroughly. Lots of very tiny fragments were left behind, and in the two ''holes'' ie anchor points in the floor of trunk there are lots of 1'' fragments that were left behind. The glass was not swept up from the driveway, and unfortunately that apparently is not part of your protocol, but in my opinion poor customer service. Also, the blue painter's tape was left on the car which should have been removed. The window was installed properly and looks nice.

Will and his partner were fast and respectful! Answered a lot of questions as well.

Mid-morning of the appointment date I phoned Barrier Glass to inquire as to whether they had indeed received an appointment on my behalf from Windshield Guru. The phone was answered by a person not conversant in English and he muttered something about ''coming tomorrow.'' This led me to believe something was amiss. I subsequently called Windshield Guru in order to sort out whether the appointment was to be fulfilled as scheduled or not, and the customer service representative then called Barrier Glass vis-a-vis the proper contact person & number. Things began to improve from there. Barrier Glass eventually arrived at 3:00 PM (delayed by a flat tire by two hours), and the technician replaced the broken side window within an hour's time. He did a good job. I suggest partner companies such as Barrier Glass make sure to phone customers by 9 AM the morning of scheduled service and confirm both that they received orders and what will be the projected time of arrival. I also suggest Windshield Guru provides their service partner's contact information to customers at the time an order is placed.

Did a outstanding job. I recommend auto glass guru to all.