Gmc Auto Glass Repaired or Replaced In Your Driveway!

Everything went smoothly for my windshield replacement and the finished product looks great. A little feedback to indicate why I did not give 5 starts. 1) The confirmation email that was sent to me this morning did not have a name, phone number, or estimated time for the technician (as I was told it would when I booked the appointment on the phone). 2) The technician did not have any receipt/invoice, paperwork, or information regarding the transaction (even though I was told on the phone that he would), and told me to email in for the invoice receipt. He did not even know the phone number for me to call to get the warranty information (I was told when booking the appointment that he would go over that with me). Other than these things, the technician was kind, quick, and efficient (done within half an hour). I hope to get the invoice and warranty information via email still, but that is all that I need. Thanks for everything.

All went well.

Did not show up on scheduled day. No call. When tried to call them, no answer. Rescheduled “First thing” following morning. No call. Received call 11:00am. No call when they were finished. I had to call technician. He told me it was completed. I called around 5:00pm. Uncertain when it was actually completed. Tech told me he had to call back that there was something wrong with condenser. Not sure if there is going to be follow up or not. I’ll see if there is any issue.

Technician never showed up and no one contacted me. Spent the whole Saturday waiting at home on Saturday of Labor Day weekend when I could have been doing something else. Very disappointing. Somebody better contact me today which is Tuesday.