Chevrolet Auto Glass Repaired or Replaced In Your Driveway!

Jake was great ..he was correcting treys work ..somebody should talk to trey about the service hes giving ..incomplete glue job left alot of wind noise which caused for the second install..and also let trey know to contact customer when finishing the job..simple common curtosy ....thanks again !I would still recommend guru..but i cant say i would recommend trey doing the work ...for the fact it wasnt correctly installed ..

Good installation on the windshield, but the installer broke the bracket on the mirror mount, did not inform me, and attempted to glue it to the windshield. Glue failed on day 1. I stopped at the installer's office today and they promised to order a new mirror and come out and install it. I understand that errors happen, but it would have been preferable if the installer had told me and not tried to hide the situation with an ineffective attempt at fixing it.

They did a great job on the windshield, It was done quickly and great quality. My only complaint would be that I was told it would be done between 8am and 4pm, and that someone would call and give a narrowed down time so I would know what to expect. By 3:30 I had not seen nor heard from anyone, and I had to call them to find out what was going on. They were very apologetic and said he would be at my place by 5pm. I had some errands I really needed to do so they agreed that if I wasn't back in time they would wait for me. I got back by 4:45 and they arrived at 5 and the windshield got done. I would have appreciated a heads up on the time frame a little earlier, but I was happy that they were willing to work with me.

When I spoke to Mike on the phone he was great. He is the main reason I chose to go with your company, despite getting lower quotes. Unfortunately, things started to not go so well after that. I scheduled my appointment for Thursday with him. However, they showed up today to do the work without the numerous notifications I was told I would receive. I only received an email this morning stating they were coming and a phone call upon arrival. Fortunately, they were able to wait for me to become available. I was impressed with the customer service I received from ''Julio'' (I think). The workmanship looks good and he even took the time to put my oil check sticker and decorative mirror item back in place. The last negative feedback I have is that he was supposed to notify me when he was finished working on the windshield so that I would be able to lock my car. He did not do so. Leaving my car unlocked is a high risk in the neighborhood where I work. Fortunately, nothing was taken, but I still would have appreciated the chance to lock it. Thank your for your quick service. I will keep you in mind in the future if you keep Mike around!